The brand new iPhone 11 and iPhone 11 Pro, along with the iPhone 11 Pro Max were released in September. These new phones contain brand new features, new hardware as well as a nicer display that is supposedly protected by the toughest smartphone display glass. However, it seems that customers have already seen the limits of this tough glass.
According to a new thread on the Apple support forums, the display on the iPhone 11 is prone to scratches after only a couple of days of rigorous use. The thread was created on the 25th of September and has now seen over 600 replies. These are all comments lamenting the scratches on their new phones due to simple things like placing the phone in a jean pocket. While Apple does not claim that their phones are scratch-proof, the marketing strategy did focus on how tough the glass panel was, and how it would protect the screen from coins and keys, and other objects that come in contact with the phone on a daily basis.
This issue does not limit itself to the iPhone 11, as iPhone 11 Pro and Pro Max owners continue to complain about deep scratches from clothes and other objects.
Apple’s defense is that both the models have already passed the JerryRigEverything tests. The downside of this is that these tests are conducted in a controlled environment which is different from daily wear and tear. This is not the only issue the phone is facing though. iPhone owners have been complaining that their phone attracts dust to a point where they need replacement for screens or constant wiping. As of now, the only remedy to be used is to get a strong screen protector and cover your screen.